Cold Storage - Clients Funds are stored in Cold Storage. XBTFX keeps only a small percentage of available funds online for processing withdrawals daily/ All withdraws are human reviewed and are non-automated.

Encrypted data - All user data is encrypted using the highest security protocols. Passwords are cryptographically hashed . 

IT infrastructure - All systems are monitored by a full time IT and security staff for attackes and abnormal activity . We have also partnered with Cloudflare to protect XBTFX from distributed denial-of-service (“DDoS”) attacks.

2FA - XBTFX implements several layers of security. We support 2FA in addition with e-mail verifications for withdraws. Use Google Authenticator to setup via our clients portal by going to Profile and then Settings.

To enable 2FA:

1. Log in to your XBTFX account

2. Go to Profile from the left menu and select - Settings

3. Enable 2FA

4. Scan your code on Google Authenticator and write it down somewhere safe in case something happens to your phone.

 Wallet Whitelist functionality - Wallet whitelisting for all of our deposit and withdraw methods to ensure further safety of your funds.

To enable Wallet whelist follow the simple steps:

1. Log in to your XBTFX account

2. Go to Profile from the left menu and select - Wallet Whitelist

3. Enable Wallet Whitelist (2FA must be enabled first)

4. Add address wallet whitelist and choose your currency & address of choice.

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